IMPORTANT: Freight is often an issue with our products so please read the notes below and do not hesitate to contact us at any stage to explain or just to assist with couriers or Australia Post.
If your post code does not show or your freight price is extremely high, please contact us and we can shop around for you. A business address or depot pick up can be cheaper.
– Once you place your order you will receive an email from us containing you tracking number and a copy of your invoice.
Smaller Items : We often use Australia Post
NOTE: If your item is above 60 kg then you must be home and able to help lift it off the delivery truck. (Use the tracking number we provide to work out a delivery day OR contact us)
(Please note : THE COURIER WILL NOT CALL YOU This is a service which they do not offer.)
If you can not do this then you have the following options :
– 1. Arrange to pick it up from the closest depot. ( For a list of depots please click the TNT logo – They have other contract depots so please email us to confirm.
a) Most our larger machines require a hatch back BUT you can easily unload the box into a sedan. – (NOT the CX-1000 0R A2 as they are too long for most cars of any type. – Trailer or truck is needed.)
– 2 We can arrange a tail lift truck for you however this does cost an extra $100 minimum and they only leave on your driveway. ( Not our charge)
This all sounds a little concerning but it usually all works out OK.